1.Understand the customer's needs and wants.
3. Develop a strategy that drives our vision
4.Execute to that strategy.A workplace with high morale and job satisfaction is more likely to produce reliable, high-quality products at affordable prices. Toyota has institutionalised many successful workforce practices.Toyota in particular has done so not only in its own plants but also in supplier plants that were experiencing problems. The Toyota Production System transcends physical and cultural barriers; it can be effective in other countries and cultures, if there is a will to implement it and if necessary conditions are fulfilled.